Welcome to The Cornwall Road Medical Practice
We are a dispensing family doctor practice on the western side of Dorchester located on the edge of Poundbury, Dorset. We cover a semi-rural and rural area that includes Dorchester and a surrounding area of approximately 5 miles radius.
The practice has a large parking area that includes spaces allocated for those with disability next to the front entrance. The building is designed to assist those with disability and there is a patient lift for those patients who are unable to use the stairs. All patient areas, including the toilets, are wheelchair accessible. We also have a ‘hearing aid loop’ facility. If you require any assistance with this please ask at reception.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as our opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Repeat Prescriptions Policy
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Requests for drugs that are not recognised as repeat treatment (i.e. they are not on the right hand side sheet) may take longer to process as they require additional checking.
When We Are Closed
If you need to seek urgent medical advice when the surgery is closed please phone 111.
You may be asked to attend the treatment centre which is situated in Dorset County Hospital. All phone conversations with NHS 111 are recorded as a matter of routine.
NHS 111 is available 24 hours a day, 365 days a year. Calls free from landlines and mobile phones (although pay-as-you-go mobiles must have at least 1p credit).
Out-of-hours services are busy so please think carefully before asking to see a doctor and only do so if you cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Get Well, Keep Well
We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Friends and Family Survey
We value your feedback. Tell us what you think and how we can improve. We want to hear from all patients registered with the practice about th quality of care they have received. Carers and family members can also leave feedback. Please fill out the Friends and Family Test - Patient Feedback survey and pop into the white box in Reception or go over to the Friend and Family Survey on the right-hand-side of this screen and submit your survey to us on-line.
For more information please ask our staff or visit: www.nhs.uk/friendsandfamily
Comments and suggestions are always a great way of helping us continue to enhance the way we look after you. We are always pleased to hear what our patients have to say about the service we give, whether it is to do with the GP, Receptionist etc. You are invited to leave feedback for our surgery with NHS CHOICES by clicking onto this link:
(Site updated 22/01/2015)