Freedom of Information

Information available from THE CORNWALL ROAD MEDICAL PRACTICE

(providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme

Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.

Information to be published	How the information can be obtained	Cost
Class1 - Who we are and what we do (Organisational information, structures, locations and contacts)	Practice Website Practice Leaflet NHS Choices Website
Doctors in the practice: Number of; Male/Female; Qualifications	Practice Website NHS Choices Website Practice Leaflet
Contact details for the practice	Practice Website NHS Choices Website Practice Leaflet
Opening hours: Including Extended hours	Practice Website NHS Choices Website Practice Leaflet
Other staffing details: Other Healthcare Professionals i.e. Practice Manager, Nursing staff.	Practice Website NHS Choices Website Practice Leaflet

Class 2 – What we spend and how we spend it (Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)
Total cost to the PCT/LHB/HSSB of our contracted services. Total NHS Income Total Expenditure	On request
Audit of NHS income Internal & External Financial Systems/Procedures	On request

Class 3 – What our priorities are and how we are doing (Strategies and plans, performance indicators, audits, inspections and reviews) Aligned to the PCT priorities based on population needs Measured performance via QOF and internal audit	Hard Copy of Dorset PCT Annual Plan Practice Website

Plans for the development and provision of NHS services Via national direction ie DOH or local direction from the PCT	Hard copy of Dorset PCT Annual Plan


Class 4 – How we make decisions (Decision making processes and records of decisions) Via Practice Business Meetings, Staff meetings & PPDP meetings
Records of decisions made in the practice affecting the provision of NHS services: We have records of such, but will NOT publish due to confidentiality and commercial sensitivities

Class 5 – Our policies and procedures (Current written protocols, policies and procedures for delivering our services and responsibilities)
Policies and procedures about the employment of staff Recruitment procedures, Contract of Employment, Induction programme	Hard Copy
Internal instructions to staff and policies relating to the delivery of services Contained within staff handbook	Hard Copy
Equality and diversity policy Contained within staff handbook	Hard Copy
Health and safety policy Contained within staff handbook	Hard Copy
Complaints procedures NHS Complaints Procedure – updated to reflect requests for information and operation of the FOI Publication Scheme	Hard Copy
Records management policies (records retention, destruction and archive) Contained within Practice Procedures file	Hard copy
Data protection policies Contained within Practice Procedures file	Hard Copy
Policies and procedures for handling requests for information Contained in Practice Procedures file	Hard Copy
Patients’ charter	Hard Copy Practice Website
Class 6 – Lists and Registers
Any publicly available register or list	None held
Class 7 – The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public)
The services provided under contract to the NHS Those contained within the Personal Medical Services	Practice Website Practice Leaflet
Charges for any of these services	No charges apply for NHS services.
Information leaflets Available in the Practice waiting areas or from Clinicians. Also links available to useful websites via our Practice website.	Hard Copy Practice website
Out of hours arrangements Provided by Dorset Urgent Care Service	Practice Leaflet Harerformance Indicatorsd Copy Website

The Cornwall Road Medical Practice Website